Privacy Policy

Tenzor Geo Ltd, registered in Scotland with company number SC587661 are committed to protecting your personal data.

When collecting and using personal data, our policy is to be transparent about why and how we process personal data.  

This privacy statement describes the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.  Please read it carefully.

Data protection principles

We will comply with data protection law and the fundamental data protection principles, which state that the personal information we hold about you must be:

  • used lawfully, fairly and in a transparent way;
  • collected only for valid purposes that we have clearly explained to you, and not used in any way that is incompatible with those purposes;
  • relevant to the purposes we have told you about and limited only to those purposes;
  • accurate and kept up to date;
  • kept only as long as necessary for the purposes we have told you about;
  • and kept securely.

Information we collect and use

  • Personal data, or personal information, means any information about an individual from which that person can be identified.  It does not include anonymised data.
  • When you use the Website or any of our subscription products, we will automatically collect device data including IP addresses and details about your browsing history whilst on the platform, browser type, session frequency and cookies.

Why we Process Personal Data  

Customer Product and Services:

We process personal data related to the above data subject in order to:

  • provide access to our products and services – examples of such services include access to our online applications, subscription products, reports, newsletters or consulting services;
  • manage customer relationships;
  • develop our business services;
  • maintain and use IT systems;
  • to comply with legal, regulatory and corporate governance requirements; and
  • administer and manage our website, systems and applications, including confirming and authenticating identity and preventing unauthorised access to restricted areas, premium content or other services limited to registered users and to aggregate data for website analytics and improvements.

Suppliers and Contractor management:

We collect and process personal data related to the above data subject:

  • to administer and manage supplier and contractor relationships;
  • to enter into contracts;
  • to receive services from our supplier and to support the provision of services to our customers where relevant;
  • for security and risk management, controlling access to IT systems,
  • for travel or customer engagement management and
  • to comply with legal, regulatory and corporate governance requirements.

Marketing Purposes:

Unless we are asked not to, we use corporate business contact details to provide information that we think will be of interest to you about us and our services. We will keep your information confidential and we will only use your information within Genzor Geo.  

Where we require explicit opt-in consent for direct marketing to private email addresses in accordance with the Privacy and Electronic Communications Regulations we will ask for your consent. You can withdraw your consent to such processing at any time, however, you should be aware that if you choose to withdraw your consent we will tell you more about the possible consequences, including if this means that certain services (in particular where you have applied for newsletter updates to a private email address) can no longer be provided). Otherwise, for marketing where the  Privacy and Electronic Communications Regulations or where we can rely on the soft opt-in exemption under the Privacy and Electronic Communications Regulations, we will be relying on our ‘Legitimate Interests’ for the purposes of GDPR.  

You can opt-out of receiving marketing from us at any stage. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate webpage, in our communication to the individual, or the individual may contact us by email to info@tenzorgeo.co.uk

Data Retention

Tenzor Geo will retain Personal Data for as long as is reasonably necessary for the purposes listed above.

In the absence of other specific legal, regulatory or contractual requirements, our baseline retention period for records and other documentary evidence created in the provision of services is 6 years. Records may however be archived earlier where there has been no interaction with a data subject for 2 years.

Personal data may be held for longer periods where extended retention periods are required by law or regulation and in order to establish, exercise or defend our legal rights.

Who do we share your personal data with?

We will share the data with third parties, to help manage our business and deliver services. These third parties may from time to time need to have access to your personal data, and include:

  • service providers, who help manage our IT and back office systems, in particular Microsoft, Apple, Dropbox, Rackspace and Intercom.
  • Contact Relationship Management and marketing tools such as Salesforce, Xero, Mailchimp, Sendbloom, ActiveCampaign and iContact.
  • Payment management tools and service Sage (UK), Worldpay and Stripe.
  • our regulators, which include the ICO, as well as other regulators and law enforcement agencies in the E.U. and around the world,
  • solicitors and other professional services firms (including our auditors).
  • Also, if we were to sell part of our businesses we would need to transfer your personal data to the purchaser.

Transfer of Personal Data

We share your personal data with of our third parties service providers are based outside the European Union so their processing of your personal data will involve a transfer of data outside the European Union. Countries outside of the European Union do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Accordingly, whenever we transfer your personal data out of the EEA, we will ensure at least one of the following safeguards is in place:

  • transfer to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
  • Where we use certain service providers, we may use the Standard Contractual Clauses, other specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

In those cases you will have the right to ask us for more information about the safeguards we have put in place as mentioned above (e.g. to request a copy where the safeguard is documented, which may be redacted to ensure confidentiality).

How is your personal information collected?

We collect most personal information from you, in a variety of ways:

  • during the provision of  services to you;
  • during our business relationship with you;
  • when you sign up for information via our website; and 

We may sometimes collect additional information from publicly available information including Companies House as well as third parties such as credit reference agencies, government agencies or other third party organisations that you have had or have a relationship with.

Your rights of access, correction, erasure, and restriction

It is important that the personal information we hold about you is accurate and current.  Please keep us informed if your personal information changes during your working relationship with us.

Under certain circumstances, by law you have the right to:

  •  request access to your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
  • request correction of the personal information that we hold about you.  This enables you to have any incomplete or inaccurate information we hold about you corrected;
  • request erasure of your personal information.  This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.  You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing;
  • object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground;
  • withdraw your consent  to processing, where we are processing on this basis of your prior consent;
  • request the restriction of processing of your personal information.  This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it; and
  • request the transfer of your personal information to another party.

If you wish to exercise any of these rights, please email us at info@tenzorgeo.co.uk

You will not have to pay a fee to access your personal information or to exercise any of the other rights.  However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive.  Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).  This is an appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

You have the right to complain at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues. https://ico.org.uk/.

Subscribing to our website

You can subscribe on our website to receive information from us, including legal updates, event and seminar details or news.  You can unsubscribe at any time by clicking on the “click here to unsubscribe” link provided in our emails or by contacting us direct at info@tenzorgeo.co.uk

Cookies

A “cookie” is a piece of software that attaches to the hard drive of your computer and remembers information about the configuration of your computer.  We use cookies to track visitors’ movements through the website.  When you start to use the website, you will be asked whether you agree to the use of cookies. 

Changes to this privacy policy

We reserve the right to update this privacy policy at any time.  This policy was last updated in August 2018.

MUTUAL NON-DISCLOSURE AGREEMENT

THIS AGREEMENT BETWEEN:

1. Tenzor Geo Ltd, a Company registered in Scotland with Company Number SC587661 and having its registered office at 13 Queen’s Road, Aberdeen, AB15 4YL (hereafter Tenzor Geo); and

2. [Your Company Name] of [Your Company Address] (hereafter Partner).

Tenzor Geo and Partner agree as follows:

Affiliate means in relation to either party any entity that from time to time, directly or indirectly controls, is controlled by, or is under common control with that party, or that is a successor (including, without limitation, by change of name, dissolution, merger, consolidation, reorganization, sale or other disposition) to any such entity or its business and assets. An entity will be deemed to control another entity if it has the power to direct or cause the direction of the management or policies of such entity, whether through the ownership of voting securities, by contract or otherwise.

Business Purpose means discussions relating to Tenzor Geo introduction, including but not limited to its structure, technology, processes, clients, counterparties, project, plans, etc. Group means each contracting party and its respective advisers, agents and representatives from time to time and its Affiliates and their respective advisers, agents and representatives from time to time.

Information means information in any form (including, without limitation, methodology, software and computer outputs) which is not excluded under clause 4 below, whether written or oral, of a business, financial or technical nature which is marked or otherwise indicated as being or is, or ought reasonably to be, known to be confidential and which is disclosed by one party to this Agreement (the Disclosing Party) or any member of its Group to the other party (the Receiving Party) or any member of its Group or otherwise come to its attention during the parties’ involvement in the Business Purpose. Information includes information relating to the involvement of either party’s Group in the Business Purpose.

1. The Receiving Party agrees:

(a) to hold the Information in confidence and, not without the Disclosing Party’s prior written consent, to disclose any part of it, to any person other than those directly concerned with the Business Purpose and whose knowledge of such Information is essential for such purposes. The Receiving Party will ensure that those persons comply with the obligations imposed on the Receiving Party under this Agreement. The Receiving Party shall be liable for such person’s default;

(b) not, without the Disclosing Party’s prior written consent, to use the Information for any purpose other than the Business Purpose;

(c) to delete from any device containing any Information and/or return to the Disclosing Party upon demand the Information except for one copy of such Information as is required to be retained by law, regulation, professional standards or reasonable business practice by a member of Receiving Party’s Group; and

(d) to use reasonable endeavours to provide the Disclosing Party with prompt notice if any member of the Receiving Party’s Group becomes legally compelled to disclose any of the Information, so that the Disclosing Party may seek a protective order or other appropriate remedy. If such order or remedy is not available in time, the obligation of confidentiality shall be waived to the extent necessary to comply with the law.

2. The Receiving Party agrees that no right or licence is granted to the Receiving Party’s Group in relation to any part of the Disclosing Party’s Information.

3. Neither party nor any member of its respective Group warrants the accuracy or completeness of the Information. Accordingly, neither party’s Group shall have any liability to the other resulting from the use of the Information, save in respect of liability arising from fraudulent misrepresentation.

4. Clause 1 does not apply to Information which:

(a) at the time of disclosure is, or subsequently through no fault of the Receiving Party’s Group becomes, generally available to the public;

(b) becomes rightfully known to the Receiving Party’s Group through a third party with no obligation of confidentiality;

(c) the Receiving Party is able to prove was lawfully in the possession of the Receiving Party’s Group prior to such disclosure; or

(d) is independently developed by the Receiving Party’s Group.

5. The obligations in this Agreement shall be binding on both parties for so long as the Information retains commercial value.

6. Each of the parties acknowledges that a person with rights under this Agreement may be irreparably harmed by any breach of its terms and that financial remedies alone may not necessarily be adequate. Accordingly, a person bringing a claim under this Agreement may be entitled to injunctive or other equitable relief for any threatened or actual breach of its terms.

7. Members of the parties’ respective Groups shall have the right under the Contracts (Rights of Third Parties) Act 1999 (the Act) to enforce the terms of this Agreement. The Act shall not affect any right or remedy available to any member of either party’s Group apart from the Act.

8. This Agreement is made by the Receiving Party on its own behalf and as agent for each member of its Group.

9. This Agreement will be governed by, and construed in accordance with, English law. Each party irrevocably submits to the jurisdiction of the English courts

Partner

Authorised Signatory: [your-name] verified via email

 

Tenzor Geo Ltd

Authorised Signatory: Ivan Starostin


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    DR ROY BITRUS, PHD

    DIRECTOR OF SALES